My Xbox will not get off a Grey screen

Discus and support My Xbox will not get off a Grey screen in XBoX Games and Apps to solve the problem; My Xbox won’t get off a grey screen after powering up, and when it did about 1 week ago the games I tried loading up would take about 5 mins to get off... Discussion in 'XBoX Games and Apps' started by Ellis JT, Dec 3, 2022.

  1. Ellis JT
    Ellis JT Guest

    My Xbox will not get off a Grey screen


    My Xbox won’t get off a grey screen after powering up, and when it did about 1 week ago the games I tried loading up would take about 5 mins to get off the first screen and when it does load up the game will crash 2 mins later, also, my controller will not stay on after trying to power up, please help

    :)
     
    Ellis JT, Dec 3, 2022
    #1
  2. Dérek Augusto Win User

    My Xbox will not get off a Grey screen

    Hello!

    My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

    Ellis, could you tell me what model of your console?

    Have you tried updating the console via USB offline by downloading OSU1 from the website?

    I remain at your disposal if you have any further questions.
  3. JosephLaRiviere Sr. Win User

    Can't open anything on Xbox since the most recent update

    I tried, but unless I unplug it, the Xbox will not turn off in anyway and goes to a grey screen
  4. floppy butts55 Win User

    Xbox 360 freezes when Connecting to Xbox Live

    my Xbox wont le me get past the grey loading screen. and when i disconnect the wifi and start the xbox back up, it does the splash logo and freezes on a black screen
  5. Galactic Geek Win User

    New Xbox One User Interface

    X1 not very theme friendly? Please... On the 360, the entire bottom-half of the screen was cut off by a white-grey cloud.
  6. Muffin Of Doom5 Win User

    Grey Translucent Bar, Wont Go away unless reboot!

    I don't have my console in power saving mode but I've been getting this same grey bar on the bottom of my screen as well as a long time (2-4 minutes or so) on a black screen immediately after the Xbox one logo when powering it on.
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My Xbox will not get off a Grey screen

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