My xbox was stolen can i block the serial number ?

My xbox 360 gears of war edition got stolen from my house today, how can i get the serial number if I never registered the console. I got a police report, but I need the serial number.

IP address will not help, there is no way to actually track it, unless microsoft block the serial number, but then they won't do that or everyone would try blocking everyone else if they have a serial number.

you could contact support and state the console has been stolen and also change your password.

Hiya!

Paul from the Xbox Forums Team here to assist with the issue, it looks like the questions is if it's possible to block the console from online play. I'm truly sorry to hear that you're console was stolen. Unfortunately there is no way for us to block the
console using the serial number. What I recommend doing is alerting the local authorities and providing them with the serial number in case one get's turned in or found. Here is an article on

what to do if your Xbox Gets Stolen. I do hop the information provided was helpful.

Good Luck and Best Wishes!

Paul Xbox Forums Team!

I also just had my Xbox stolen just last night around this time. I bought a brand new controller and so when I reported it stolen to the police I gave them the box of the controller and they got the serial number from it, and today at work a co worker told
me I can track the serial number of the Xbox from whenever my profile was accessed. So when I logged in I saw that they'd got on and I so happen to game share with a friend and i had him lock my profile down. So i gave the serial number of my xbox the cops
so I wanna know can I get in touch with Microsoft and see if they can locate the stolen Xbox?

If you have the serial number of the console you can contact support and let them block the console from being able to connect to Xbox Live. Making the console a brick basically.

Other than that Microsoft/Xbox will unfortunately not be able to replace a stolen Xbox.