My xbox trigger cap fell off what should I do?

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good evening

If you purchased the elite series 2 in your country, request repair

it is necessary to register the product on the microsoft website and open a work order.

https://support.microsoft.com/en-us/devices

if you have any questions, follow this link:

https://support.xbox.com/en-us/help/hardware-ne....

Both rubber caps for the hair trigger switches fell off and and the 2 top buttons the paddles touch dont work properly

I've had multi-input issues on my bumpers, B button jams, and the switch caps on the switches for trigger control both fell off and are TINY and basically impossible for me to get back on, so they got lost.

I have been extremely careful with my controller, because I can't actually afford to replace the thing outright, but Best Buy is saying they can't replace it, despite my full coverage warranty, because Microsoft has stopped producing them and they can't
get more. I bought my controller December 2019 and by April or May the switch caps had popped off, by June the bumpers were multi-inputting and B had begun to jam occasionally. USD$200 is a lot of money for a product this unreliable.

You would have to contact PDP about a repair or warranty service, or replacement parts

Hmm, only cleaning the device. but of that doesn't work the replacement would be the way to go