My Xbox stop working .. did all the steps I need help PLEASE

Discus and support My Xbox stop working .. did all the steps I need help PLEASE in XBoX on Windows to solve the problem; I just starting having problems with my xbox one x .. First it wouldn’t loading any new apps .. I fix that .. then I couldn’t play certain games .. now... Discussion in 'XBoX on Windows' started by Vote4ThaDon, Jun 29, 2022.

  1. Vote4ThaDon
    Vote4ThaDon Guest

    My Xbox stop working .. did all the steps I need help PLEASE


    I just starting having problems with my xbox one x .. First it wouldn’t loading any new apps .. I fix that .. then I couldn’t play certain games .. now it will not even make it to the Home Screen.. Now I keep getting a error messages and I went though all the steps .. I even try usb method .. I don’t want to lose all my achievements and games but now I just want my system to work again … PLEASE HELP

    :)
     
    Vote4ThaDon, Jun 29, 2022
    #1
  2. Just a Volunteer Win User

    My Xbox stop working .. did all the steps I need help PLEASE

    What error message are you seeing? E??? and/or 0x8???????
  3. Vote4ThaDon Win User

    My Xbox stop working .. did all the steps I need help PLEASE

    E106 then E200 then E101 different codes different times
  4. Just a Volunteer Win User

    My Xbox stop working .. did all the steps I need help PLEASE

    E106 then E200 then E101 different codes different times
    E101 generally means a hardware failure and the console will need to be repaired.

    You could try this.. (Make sure you have your account details)

    Disconnect your wired connection from your console to your network hardware, gateway, router etc if you're using wired ethernet.

    Perform a console reset, keeping games and apps. If successful and the console displays the Dashboard reconnect your network connection.

    If reset is unsuccessful, perform a factory refresh, deleting everything. Make sure your wired connection is disconnected.

    After the factory refresh has completed you can reconnect your wired network connection or setup WiFi to reconnect network. If the console connects it should start a System update online and you won't need to use OSU1.

    If you decide to use the OSU1 make sure your console is disconnected from the network.

    Don't use OSU1 if your console is enrolled in any Xbox Insider previews. It wont work.

    If these steps fail, the console needs repairing.
  5. Vote4ThaDon Win User

    My Xbox stop working .. did all the steps I need help PLEASE

    No I don’t believe it is .. I received the system a time ago so .. thanks for reaching out and yes I tried the usb method , still doesn’t work. How do I get it service?
  6. Lucas Lauer Win User

    My Xbox stop working .. did all the steps I need help PLEASE

    Hello, Vote4ThaDon. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

    Have you tried to factory reset it using an USB flash drive and removed everything from games and apps?

    If so, and your console still cannot open games and apps, I'm sorry but it is faulty and will need to be serviced.

    You will not lose your games, achievements or progress since it is all linked to your Xbox profile, not the console.

    Is it still on warranty?

    Waiting for your kind reply.
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My Xbox stop working .. did all the steps I need help PLEASE

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