My xbox shuts down when i play minecraft (Mi xbox se apaga mientras juego minecraft)

ElGatoMax · Apr 23, 2019

Yestarday i buy the offer of three months of the Game pass and later i download minecraft because i want to play this game. In one moment when i play minecraft my xbox shuts down and when i switch my xbox again there was a message that said "You xbox went
off unexectedly. Your console is design to shut off automatically...". This message worries me because it only happens to me when i play minecraft and with other gamer it doesn't happen on any ocasion and i want to play it but this keeps happening

I'm waiting for an answer

PS: I have the first Xbox one that came out

Thank you for your attention!

Ayer yo compre tres de meses de game pass, y luego con el game pass descargue Minecraft por que yo querìa jugar ese juego. En un momento inesperado cuando yo estaba jugando minecraft mi consola se apago y cuando yo prendi mi consola de nuevo aparecio en
la pantalla un mensaje que decìa "Tu xbox se apagò inesperadamente. Y luego otra serie de mensajes que decian que la consola estaba hecha para apagarse automaticamente". Este mensaje me preocupa por que solo sucede cuando juego minecraff, pues con otros
juegos no habia sucedido en ninguna ocasion y yo quiero jugar minecraft, sin embargo esto sigue sucediendo y me genera temor que le pase algo a la consola.

Espero una pronta respuesta ojala con alguna soluciòn

PD: Yo tengo la primera xbox one que salio al mercado

¡Gracias por la atenciòn!

:)

FreeAndSay

This also could help https://support.xbox.com/en-US/xbox-one/console/console-turns-off-unexpectedly

Sebas3456

Hi ElGatoMax,

You might want to try to clear the cache of the console, follow theses steps :

CLEARING THE XBOX ONE CACHE:

[IMG]

Press and hold the power button on the front of the Xbox until it turns off completely.
Unplug the power brick from the back of the Xbox. Press and hold the power button on the Xbox several times to expel any remaining power and clear the cache.
Plug in the power brick.
Wait for the light on the power brick to change from white to orange.
Turn the Xbox back on as you would normally.

Let me know if it helps, you should also verify if there is any game updates too.

Regards

CandyCane3657

You could try resetting your Xbox or clearing your storage. Preferably, uninstall the game then reinstall. If you need any other assistance don't hesitate to ask.
Many Thanks Candy.

YulianaMontealegre

El mío se apaga cuando el tren se descarrila, en ése video se me apaga la consola.

[Translation - Mine shuts down when the train derails, in that video the console shuts down.]

RUFFIAN 85 z

Inicio YouTube y se apaga mi xbox Help!!!!

My xbox shuts down when i play minecraft (Mi xbox se apaga mientras juego minecraft)