My Xbox serise S is overheating when off?

Hello Daniel, sorry to hear you're having trouble with your console.

This does sound like a serious issue and you should definitely look into a repair. You can set one up at https://account.microsoft.com/devices. Once set up and you receive your shipping label via email you can pack up the console

Please be sure to send only the console and nothing else as Xbox does not guarantee that extra items such as cables or controllers will be returned

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Mohammad, when it says that your S Series is overheating, it turns off and the console shows the overheating warning?

Or when you are playing and depending on the game and room temperature the console fan increases the rotation and makes more noise than normal?

yes but i do have an xbox serise x and that is bedrock edition but will the message effect my worlds on the xbox?

What games are you playing when it turns off? Because it sounds like it’s going to protect mode are you playing call of duty, NBA?

If you don’t get a message saying it’s overheated, it’s not overheated. Consouls especially tiny ones like series S are going to get hot. They are designed to get hot and it’s not a matter of concern.

yeah how do i get it to work on the xbox serise x