My xbox series x says it’s connected to internet but it is not connected to the xbox network

The Xbox factory reset on the series X still did not work, it wouldn’t connect to the network. I connected my original Xbox one (2014) back up to my monitor and I was able to play online games just fine on there, same Microsoft account and internet that the series X was not connecting too. My Xbox series x keeps saying it has a hardware issue when trying to connect the internet, I’m pretty sure this proves it’s a physical problem with the hardware on my Xbox. I still have warranty on it and can return it and trade in for a new one. I’ll try doing this and seeing if the trade in one works.

Same on muitiple xbox one x, xbox series x, xbox 360. Internet fine not connecting to xbox network.

On your Xbox One S while connected to the network kindly test the network connection and I would appreciate it if you will be providing me the error message that you will get.

I don't actually get an error message. If I try to test network speed and statistics, it often says not available for most results. On these consoles, my NAT type is moderate and it says uPnP not successful, but no issues on the Series X. Despite saying that it's connected, I cannot connect to Xbox Live or do anything that requires an internet connection, it simply acts like it isn't connected at all.

Hello, first it's a pleasure to be able to help you today.

My name is Welcome to the community.

Hello Bryce, I don't know if you've already tried a reset on your console, if you haven't already, follow the steps below.

Xbox One reset keeping Games:

Press the Xbox button to open the panel.

Select system > Settings > System > Console Information

Select Reset console.

Restore and maintain my games and apps.

Rest assured, you won't miss games or saves

Note: You need to know the email and passwords of your accounts when performing this reset.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good evening

Error 103 in Roblox typically occurs when there is a network connection issue between your Xbox Series X console and the Roblox servers.

Check your internet connection: Ensure that your Xbox Series X is connected to a stable and reliable internet connection. You can test your network connection by running a network speed test or trying to access other online services.

Restart your Xbox Series X: Power off your console completely, unplug it from the power source, wait for a few minutes, and then plug it back in. Turn on your Xbox Series X and try launching Roblox again to see if the error persists.

Clear Roblox cache: On your Xbox Series X, go to "My games & apps" > "Manage apps" > "Roblox" > "Saved data" > "Clear reserved space." This will clear the cached data associated with Roblox, which may help resolve the error.

Reinstall Roblox: Uninstall Roblox from your Xbox Series X and then reinstall it. To do this, go to "My games & apps" > "Full library" > "Roblox" > "Manage game" > "Uninstall all." After uninstalling, reinstall Roblox from the Microsoft Store.