My Xbox Series X randomly turns off when playing certain games

Discus and support My Xbox Series X randomly turns off when playing certain games in XboX Insiders to solve the problem; Hi I bought my Xbox series X around a year ago now and it worked fine for the first few months but all of a sudden when playing games like fortnite or... Discussion in 'XboX Insiders' started by /u/The-Red-Phantom, Aug 13, 2023.

  1. /u/The-Red-Phantom
    /u/The-Red-Phantom Guest

    My Xbox Series X randomly turns off when playing certain games


    Hi I bought my Xbox series X around a year ago now and it worked fine for the first few months but all of a sudden when playing games like fortnite or cod my Xbox just completely shuts off it’s almost like a ghost just hit the power button on the Xbox because my controller is still on and is flashing trying to connect to my Xbox. Especially with cod MW2 it happens a lot to the point I can barely last 3 mins in a match I’ve tried everything I’ve followed every step to ensure that it’s properly ventilated I’ve made sure the Xbox is plugged into the wall and is connected properly I’ve tried literally everything all theses google suggestions and YouTube videos have told me and nothing seems to work and it’s really annoying as I’ve spent alot of money buying this new Xbox for it not to work properly I saw a similar post to this earlier but it was written 2 years ago and I have no idea if anyone has found a fix or anything to help resolve this please if someone has found a solution plz tell me as I really don’t want to be stuck with this

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    /u/The-Red-Phantom, Aug 13, 2023
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  2. DeRpY SmUrFy300 Win User

    Xbox Shutting down

    The Xbox Series X turns itself off randomly to protect itself from overheating or when there is no power.The majority of reports of the Xbox
    Series X turning off appear to be related to next-gen games like Call of Duty: Black Ops Cold War and Assassin's Creed Valhalla.
  3. 61590633-b111-4c2a-b Win User

    Xbox Series X Randomly Powering Off

    Hi, If you didn't know, the Xbox Series X turns itself off randomly to protect itself from overheating or when there is no power. It can also hard crash, even when playing relatively low-powered games like Minecraft.
  4. Rodrigo Oliver Win User

    Xbox series x turns off randomly playing certain games

    Hi Dominic, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Did you reset it by keeping the games and files?

    Another option you have is to do a system reinstall via USB.

    But If you already opened the service request, I recommend you follow it through, as this might be a power supply issue or something of the sort.
  5. TomCole5 Win User

    Xbox Shutting down

    The Xbox Series X turns itself off randomly to protect itself from overheating or when there is no power.The majority of reports of the Xbox
    Series X turning off appear to be related to next-gen games like Call of Duty: Black Ops Cold War and Assassin's Creed Valhalla.
    Not necessarily fifa 21 xbox one version crashes and turns mine off so does fortnite
  6. vibrant normal Win User

    Could I expect to play online with series x and one

    Most likely yes but the xbox one wont be future proof aka wont be able to play certain games in the future the xbox one x will be it will eventually turn into an older console but still will be able to play the game the series x can
Thema:

My Xbox Series X randomly turns off when playing certain games

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