My Xbox Series X keeps having an intermittent black screen

Discus and support My Xbox Series X keeps having an intermittent black screen in XboX Insiders to solve the problem; I just got my series X on tuesday and got a new hp gaming monitor to go with it. As soon as I started playing Warzone on the system I noticed that the... Discussion in 'XboX Insiders' started by /u/After-Teaching-5247, Dec 19, 2020.

  1. My Xbox Series X keeps having an intermittent black screen


    I just got my series X on tuesday and got a new hp gaming monitor to go with it. As soon as I started playing Warzone on the system I noticed that the screen will randomly go black for 1-3 seconds while playing. I've noticed threads about this happening with 4k televisions but nothing on a monitor. My monitor is a 1080p, 144Hz, 1 ms response. and Auto HDR is not selected. Any ideas out there on how to fix?

    submitted by /u/After-Teaching-5247
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    /u/After-Teaching-5247, Dec 19, 2020
    #1
  2. Braiden
    Braiden New Member
    I’m having the same issue did you find a fix?
     
    Braiden, Feb 12, 2021
    #2
  3. WattyNuela Win User

    Xbox X series intermittent black screen flashes

    Hello CliffM_67, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
    Not a Microsoft employee.

    I understand you’re having some trouble when trying to use your console with this TV. Let’s try to sort this out.

    However, before that, I would like to ask the following questions:

    Did you test the console on a different TV to verify if something similar happens?
    Is your console enrolled in the Xbox Insider program?
    Is this TV compatible with VRR, 120Hz, Dolby Vision, or similar features?
    Is this happening with more games besides Call of Duty?
  4. brandy proctor Win User

    I have xbox one. Which nba2k24 game should I buy

    I purchased the 2K24 black mamba edition that says it's for Xbox series x and Xbox one but it's not working on my Xbox one console. It keeps saying not compatible.
  5. s33r Win User

    Xbox series X game brightness issue

    I've had this occasionally and as far as I can tell it's related to how my Series X (or One X before that) invokes HDR on my TV. It's intermittent and was often resolved by launching a HDR game or rebooting my XBox.
  6. LocknessMonstr Win User

    xbox one s 4k intermittent black screen

    I'm having the same issue. When the Xbox One S is set to 8 bit my Vizio M65-D0 will intermittently produce a "Snowy" screen and I have to change inputs in order to clear it. On the 10 bit and 12 bit settings it intermittently will produce a "Black" screen
    that clears itself in a few seconds. This has happened both when streaming content from Amazon and while playing games.
  7. Frathos Win User

    Problems with Xbox One X and Samsung ue55nu7096

    It's hard to say whether this is an Xbox One console or Samsung HDTV issue. I have seen other reports in the forums about similar short black screen issues and even experience it myself intermittently with my Day One Xbox One and Samsung KS8000.

    IIRC, one forum poster theorized it may be related to a failed notification (ie a pop up should appear but instead the whole screen goes black temporarily) or is somehow related to when an update for a game or app becomes available. I'll try to keep an eye
    on game updates in future to see if there is a correlation between black screens and available updates.
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My Xbox Series X keeps having an intermittent black screen

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