My xbox series x is stuck in a black screen

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

Kindly try the steps below;

-Unplug the network cable if you're using a wired network connection then power off your console, and then unplug the power cord to ensure that the console is completely powered off.

-Wait 30 seconds.

-Plug the power cord back in.

-Press and hold the BIND button (the one used to sync controllers) and the EJECT button, and then press the Xbox Power button on the console.

-Continue holding the BIND and EJECT buttons for 10-15 seconds and listen for two power-up tones a couple of seconds apart.

-Once you hear the 2nd tones please release the button.

-If this is successful the Xbox will turn on and should start and show the Xbox Startup Troubleshooter. On the Troubleshooter page, please select Reset this Xbox and then choose "Keep games and apps".

Same issue on Xbox series X today.

Tried : rebooting, uninstall app,…

Nothing works. App stuck on loading screen then error 0x8027025a

Hello,

The issue occurs with any game. Anytime I use the Xbox App to stream to my PC from my Xbox Series X, the App is prone to experience freezing and black screens.

No, I'm using the App that is available on the Microsoft Store.

I have the same Problem whit my series x and my one x have done the same steps whit the factory reset and after a coupel minuts in this stuck loading screen its give me a screen eher its sayes ther is a Problem and the Option to restart or fix the Problem all 2 ways leading back to the loading screen whit the green screen thats loading non stop

Same thing is happening with my Xbox series x and my boyfriend Xbox 1. Tried everything and still stuck on the sign in page.