My xbox series x controller scrolls on its own

Hello Gallant,

You may want to try a power cycle (support.xbox.com/.../power-cycle-console) and see if that makes a difference.

In addition, make sure that your controller is completely up to date in Settings>All Settings>Kinect & Devices>Devices & Accessories.

Let us know how you get on.

About the only thing you can do is make sure it is updated completely. When this happens purchasing a new controller is what is required. Sorry, I know that is not what you wanted to hear but that is just the way it is.

You could try the hard reset on the console. Just to try to correct the issue try this. Remove the batteries from the controller and disconnect it from the console (no usb cable). Shut down the console by holding the power button for 10 seconds or until
the power shuts off completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console. Once it is back up and online put new batteries in the controller and test for results.

If this doesn't work then purchasing a new controller is about your only option. Good Luck!

Xbox One, Xbox One S, and Xbox One X controllers work on Xbox Series X|S, and vice versa. However, Xbox 360 is on it's own, similar to the OG Xbox.

What's cool however is if you remote stream Xbox One, One S, One X, Series S, or Series X on, say, a PC, you can plug in a 360 controller and use it on the newer generation.

But no, newer controllers aren't supported on 360.

My controller stop working too series x , factory controller . Last night working and today my samsung tv remote control my xbox and the xbox controller no longuer view by the xbox , i use another controller from my other xbox seris s , and this controller work but not the one work last night , i try the little button to match xbox with but nothing , the controller do no longuer view on my xbox series x , can control de series s but can't be view or connect to the series x anymore

I have 2 different Xbox Series X/S controllers, one that i got with my Series X and the other I bought separately. Both have the same issue. I’m hoping it’s just a programming error, but nothing seems to work. I’m doubtful its the controllers/wire. Doubtful its the USB port (tried a few). My biggest concern is that its a hardware issue with CPU or RAM.