My xbox series x boots to saying its offline, can this be fixed?

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Gregory, try to follow the procedures below.

The first is a clear cache

1. Go to the Xbox press and hold the XBOX power button on the console for 10 seconds until it turns off

2. Wait 10 seconds until it turns off

3. Wait 1 minute with it off

4. Turn it back on

Xbox One reset keeping Games:

Press the Xbox button to open the panel.

Select system > Settings > System > Console Information

Select Reset console.

Restore and maintain my games and apps.

Rest assured, you won't miss games or saves

Note: You need to know the email and passwords of your accounts when performing this reset.

The issue ended up being the external hard drive I had connected, it had system config data from a Series S I used to have. If I booted the series x without the hard drive attached no issues. I re-formatted the external hard drive and the issue went away.

The problem above happens when you have the storage expansion pack or external usb drive plugged in.

It happens every time on my console and unfortunately if you have the power save option turned off for remote play you can only use it once.

As any restart gets you back to no connectivity.

It is very easily reproduced and If I unplug the expansion drive the problem disappears.

I hope this helps as you can workaround the issue if you don't use remote play by making sure power option is to turn console completely off. But if you like me want to use remote features then you are stuck.

Hello again, try contacting Xbox support via chat so they can check what might be going on.

Go to: https://support.xbox.com/en-US/contact-us/

Yes, In this session you have two options, one that keeps the games and Apps and one that turns everything off.