my xbox series s, won’t play game sound. And by that I mean it will play system audio, like...

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I have here steps that we can try, please perform a power cycle on your console by following the steps below:

POWERCYCLE CONSOLE​​​

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1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps.

Also, I’m having the same issue playing my 360 games on my Series S, my Xbox Live account won’t download onto any 360 game on my Series S.

Hi, my name is Fernando and I am an independent consultant for Microsoft products.

Cross-play is not supported between GTA 5 Enhanced Xbox Series X|S and Xbox One. So, Xbox Series X|S players using the enhanced version of the game won’t be able to play with those on Xbox One.

By the way , you can play GTA Online with people using systems in the same console family. If you have an Xbox Series X, but your friends own Xbox Ones, you can still jump into lobbies together.

I can also confirm that all audio cuts out after a few minutes of gameplay on an Xbox Series X after the latest 1.6.0 game update. Users on Reddit are reporting the same thing. They have found a temporary workaround. If you change your audio for both your speakers and your headset to stereo uncompressed then the game audio will not cut out. Another workaround, that I did not personally care for, is supposedly to drop the volume level of “sound effects“ in the games settings to 0. This allows you to hear voice actors and music, but all fighting-type sounds disappears.

There seems to be some sort of glitch related to the other surround sound type modes that cuts all game audio out after a few minutes of playing. Note that no other audio is affected when this occurs, such as operating system sounds and other game audio.

I have an Xbox series X and I was set for “7.1 Uncompressed” audio and ever since the latest patch, the audio would stop after a few minutes rendering the game completely silent until you force quit the game and reboot it. However, that would only be good for a few minutes until it would happen again. After I set my audio to “stereo uncompressed“, I was able to play for a couple hours straight with no interruption at all in audio. This is my preferred workaround for now, but it sure would be nice if this game can be fixed so that I can have my surroundsound back.

I wanted to add one more thing. I do recall that this did happen (with the audio disappearing) occasionally before this patch, but it seemed like it only happened once or twice to me over the past couple weeks of me playing the game. Immediately after this patch though, it would happen after a few minutes of gameplay consistently.

UPDATE: Although someone marked my comment as an “answer“, it really is just a workaround. No one wants to be forced to turn off surround sound on their Xbox Series X/S just for one game. I have a great home theater system and really would rather have the benefit of surround sound on it. I am hoping that Microsoft and the developer can come up with a fix soon.

my xbox series X is playing up i have no game audio for xbox one and series X games, xbox 360 game worked fine, i reset my console kept games and apps and no audio still. i dunno ill call support when i can, Im using samesung 4k hdr qled tv and it worked fine a few hours ago and then just stopped. and last few months been having no menu sound and start up sound too issue now no games audio