My Xbox series s that is brand new has a red screen when I try to boot it up

Discus and support My Xbox series s that is brand new has a red screen when I try to boot it up in XBoX on Windows to solve the problem; My Xbox series is brand new and I got it today it was working fine in the beginning but then after I got off playing Fortnite with my friends I wanted... Discussion in 'XBoX on Windows' started by ThisAlex, Dec 26, 2023.

  1. ThisAlex
    ThisAlex Guest

    My Xbox series s that is brand new has a red screen when I try to boot it up


    My Xbox series is brand new and I got it today it was working fine in the beginning but then after I got off playing Fortnite with my friends I wanted to play by myself and I turned my Xbox on and now it has a red screen?? Any help

    :)
     
    ThisAlex, Dec 26, 2023
    #1
  2. MarvinaPerez Win User

    My Xbox series s that is brand new has a red screen when I try to boot it up

    Hi, my name is Marvina and I will be happy to help you.

    I'm sorry you have this problem, researching on the internet I was able to find that in the forum, the independent advisor Gerardo, recommends the following steps for a solution.

    I'm sorry to read that you're having problems with a pink screen when choosing 4K resolution on your console.

    I understand that it mentions that this started happening to you since the console was updated, but it is still recommended that you try the following things to be able to isolate the problem and rule out that it happened after the update by mere coincidence: -

    Try using a different HDMI cable.

    - If the problem persists with a different HDMI cable then try connecting to your TV through a different HDMI port.

    - If the same thing happens on another HDMI port, finally test if the problem persists by connecting the console to a different TV.

    It should be noted that you should always try with the resolution that gives you problems, which in this case is 4K.

    I will be expecting your answer.

    Information source (credits):
    https://answers.microsoft.com/thread/5e7f3273-44a1-4ff5-aa22-3c3b9557c484

    Best regards,
    Marvina.
  3. StuartATrueRed Win User

    Xbox One splash screen

    Microsoft haven't said it is. I believe the green Xbox One startup screen will stay, and the Xbox Series X/S will get the new Xbox boot up screen.
  4. Shaggy2000 Win User

    Xbox Series X/S games "not playable on this device" on brand new Xbox One X

    I just bought a brand new Xbox One X, but when I go to the store, Flight Simulator and other Xbox Series X/S games say they are "not playable on this device" and I can't get Flight Simulator to install on my brand new Xbox One X because it says it's "not compatible". Very frustrating.
    So you bought an Xbox One X and expected to be able to play an Xbox Series X game on it?

    Why would a game made for an Xbox Series X work on an Xbox One X?

    If you want to play Xbox Series X/S games I would take your brand new Xbox One X back to the store you bought it and see if they will take it back and you could try and buy an Xbox Series S (Series X consoles are very hard to find, but a Series S can be found fairly easilly)
  5. UltimaDragoon89 Win User

    Controller not vibrating/weak vibration when holding home button (Series X)

    I am having this problem as well. Brand new series x, brand new controller, brand new batteries. System is up to date and so is the controller. Has to be a software issue, this does not happen on my Xbox One.
  6. LuisZuniga2 Win User

    Warranty repair returned wrong

    I had the same problem but I sent a series s controller and I got a one s controller in return, and the series s controller I sent came with my Xbox, brand new
Thema:

My Xbox series s that is brand new has a red screen when I try to boot it up

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