My xbox series S suddenly won't start games properly and just freezes and turns itself off.

In the meantime, my game freezes every time I try to use the dashboard menus ("reported" that over a month ago with the report feature), my Hames won't start properly, the turn off options won't come up properly, I can't use the turn off functiona once it
comes up, there'a a bit more problems than that and I'm sure I've been on this pending for 2months.

Sometimes when my games won't start or they freeze I just do a hard reset by holding the power button for 10sec or until my Xbox turns off. Hope you get the game working.

I'm bumping this up because my Xbox One just started doing this yesterday. We turn it off, it turns itself back on within an hour. The screen is dimmed and won't light up even when we use a controller. Auto-sign-in is off as is the ability to turn on the
Xbox using Kinect.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I have here steps that we can try, please perform a power cycle on your console by following the steps below:

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps.

Thank you for your timely response. I tried both of those options and neither was successful.