My Xbox Series S keeps disconnecting first the Controller, then the Internet.

Discus and support My Xbox Series S keeps disconnecting first the Controller, then the Internet. in XBoX on Consoles to solve the problem; Since a few Months now my Xbox disconnects first the Controller, and then the Internet. To reconnect, I have to Restart the Xbox. I tried another... Discussion in 'XBoX on Consoles' started by Adam Ghaleb, Mar 29, 2024.

  1. Adam Ghaleb
    Adam Ghaleb Guest

    My Xbox Series S keeps disconnecting first the Controller, then the Internet.


    Since a few Months now my Xbox disconnects first the Controller, and then the Internet. To reconnect, I have to Restart the Xbox. I tried another Controller, another Network, even playing with wired Controller and wired Internet. I tried clearing the Mac-Adress, Changing the DNS, but still no change.

    I appreciate all kind of new ideas.

    :)
     
    Adam Ghaleb, Mar 29, 2024
    #1
  2. Rodrigo Oliver Win User

    My Xbox Series S keeps disconnecting first the Controller, then the Internet.

    Hi Adam, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Please, reset your console.

    Before you continue, make sure you've got the account sign-in information. You'll need it to log back into your console after the reset.

    You can follow these steps:

    Press the Xbox button to open the guide.

    Select Profile & system > Settings > System > Console info.

    Select Reset console.

    Select Reset and keep my games & apps.

    For more information: https://support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults

    Let me know if it works!
  3. Yussif AlOmar Win User

    Xbox Series S controller freezes and disconnects but the light on the controller stays on

    i have same issue

    Xbox Series S controller freezes and disconnects but the light on the controller stays on,
    The problem happened to me a lot and the batteries are new, and i did power cycle, The device and the control were updated

    my device xbox Series s, i got it two days ago
  4. RobertBrown(: Win User

    Losing stable connection while gaming online

    i have a problem with my controller and turtle beach stealths 600’s series 2 disconnecting from my Xbox at random when I’m playing a game my audio starts getting all crackled and then lags and then disconnect from my Xbox.
  5. NolanLosch Win User

    Forza horizon 4 doesnt work

    If I open xbox gamebar it says controller disconnected and nothing happens when I press A on series s
  6. ChookiPooki Win User

    Xbox one controller disconnects when I lose connection to the internet

    I know why my internet keeps disconnecting. What im saying is my controller disconnects when i lose connection. It will reconnect but on rare occasions it will not turn back on. Dont worry about the wifi part. All I need to know is if the controllers are
    supposed to drop conneection and then reconnect when the xbox all of a sudden loses internet connection. I dont lose control of the wifi.
Thema:

My Xbox Series S keeps disconnecting first the Controller, then the Internet.

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