My Xbox seagate external hard drive isnt being recognized

My hard drive wont load please help i cant play any games on it the lights on and its plugged into the back of my Xbox series s

And i did everything Microsoft recommends

You can try this, but if it doesn't work you would definitely need a Pc, that you can ask to a Friend or relatives, you can also do the same on Linux, Mac, or any operative system, not necessarily a PC

Try to restore keeping games and apps, please be sure that you know your account email and password:

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

On the Reset your console screen, you'll see three option use this one, be sure you remember the email and password of you're accounts:

Reset and keep my games & apps. Use this option as your primary choice when troubleshooting. It will reset the OS and delete all potentially corrupted data without deleting your games or apps. In some cases, if a corrupt game file is causing the issue you're troubleshooting, you may have to choose Reset and remove everything, but you should always start with Reset and keep my games & apps

Hi Fresh! My name is Ricardo an independent advisor ready to help you with this situation!

Please, unplug the external storage from the console

Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

Unplug the console's power cable. Wait 10 seconds.

Plug the console power cable back in.

Press the Xbox button on your console to turn on the Xbox

Connect the external storage again, if possible on a different USB port

If that doesn't work, please use your external storage in a Pc, Open the disk's manager and see if it recognize your device, if it does please format it to NTFS, you would be able to configure it again for the console and you will need to download the games again but it will work

I was having issued with my external seagate drive but in my case I had tripped over the power cord. I don't know if others are having issues with their drives being sensitive and fickle but yeah my xbox didn't recognize it as a drive anymore at that
point.

OP what does it show your hard drive space currently at? Does it still show however many TB as if it still sees the drive at all or no?

Hi Everyone,

Sorry for the later reply, I did not realize that there were responses actually being posted on this thread. An update on my issue personally; I realized the Xbox One reformatted my external hard drive on it's own without any noticeable prompts. What this
did was format the drive to be compatible with games rather than movies or music. After being reformatted I could not get other devices to even recognize its existence such as my laptop or desktop computers. After doing a bit of research I was able to re-partition
and reformat the hard drive back to it's original form and reload my movies / music. This process was a lot more complicated than the usual simple reformat. After I plugged it back into the Xbox One I actually got the prompt to reformat this time around and
declined. Media player from that point on actually recognized the data on my external and everything worked properly.

Make sure Xbox One did not reformat your external to recognize games only. Note I am also using a Seagate 1TB external hard drive.