My Xbox Rewards MyCredits Haven't Been Deposited, I've waited 12 days still nothing.

Hello,

These Credits were deposited. From the FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

My situation is similar. I received an email with the message, "There seems to be an issue with your account:

please reach out to our support forum team." This seems to happen every time. Not sure why this cannot e resolved
once and for all.

I'm waiting as well. It says it would deposit within 14 days of shipping.. I still haven't gotten my reward points. This system is so broke.

I've been waiting almost 2 months to deposit the credits and nothingI've been waiting almost 2 months to deposit the credits and nothing

Hello Loulou Legrand,

It looks like you chose to opt in to the Simply Rewarding offer last month (6000 Credits for $60 in purchases). This caused your purchases to go towards this offer, and not MyVIP payback, since purchases can only be awarded once. This is outlined in our
FAQ:

What type of Rewards can I earn?

In addition to our special events and offers, there are two easy ways to earn Rewards Credits each month; by completing missions or special offers, or with a MyVIP Star Rank. To see current
missions, visit the MyMissions page. For more details, please see the Terms and Conditions. Don't forget to check back often to see what's new, as missions are updated frequently!

To learn more about your MyVIP Star Rank, which gives you a percentage back on what you buy in the Xbox Store, visit the MyRewards page. Once you have earned at least 1 Star, you'll start earning each month
based on your qualifying purchases from the previous month.

Please note: Xbox Live Rewards members may not earn Rewards Credits for multiple offers based on performing the same action. For example, your purchases made to complete a monthly mission won't also be eligible for MyVIP.

Since you did not complete that offer, it did not award Credits from completion. If you are curious about your MyVIP payback for purchases made in April, since we calculate payback as a monthly whole, those Credits are not awarded until around the middle
of the following month. This is outlined on the FAQ as the folllowing:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!