My Xbox Profile

Discus and support My Xbox Profile in XBoX on Windows to solve the problem; I recently changed my primary alias and removed the old one. My Xbox profile was linked to the old one, and so the profile connected to the new email... Discussion in 'XBoX on Windows' started by Ultima1134, May 21, 2020.

  1. Ultima1134
    Ultima1134 Guest

    My Xbox Profile


    I recently changed my primary alias and removed the old one. My Xbox profile was linked to the old one, and so the profile connected to the new email address is now automatically signed in when I sign in. I want to know if it's possible to re-link the
    old Gamertag and profile to my Microsoft account. The new email is an Outlook email.

    :)
     
    Ultima1134, May 21, 2020
    #1
  2. AdamNoon Win User

    My Xbox Profile

    Could it be that the games you are trying to play require you to download an update before you can play while signed in to Xbox live?
  3. TroHAM Win User

    My Xbox Profile

    You will have to call phone support to get this sorted out. They might be able to help you. Good luck:)
  4. Ultima1134 Win User

    My Xbox Profile

    Even with the old email as the primary, it still defaults to the new Gamertag, this is very frustrating because before all this happened I was able to sign into both profiles while using the separate emails, but I can't anymore, it defaults to the new
    one regardless of which email I use.
  5. DanMen334 Win User

    My Xbox Profile

  6. Barn3yASD Win User

    My Xbox Profile

    Thanks, TheWickedOne676, I re-downloaded my profile, and It works :)
Thema:

My Xbox Profile

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