My xbox profile status says im playing a game even though I'm not actually playing it.

When you say it's taking 10 minutes to find a game, is that one that others are currently in or to actually start playing at all. I can't seem to join a game that others are currently in, even though my settings are set to public. So even though I'm online,
it's like playing offline.

I keep my profile on a USB stick to easily play at friend's houses, so the profile isn't actually on my xbox. Either way, the xbox.com site itself still says that I'm a free member. Thanks for the suggestion though!

The only thing I'm noticing is that my activity feed doesn't update my stats at all. Either on the console or on smartglass. According to my activity feed I havnt played games for 27 days even though I was on yesterday. As this is on both smartglass and
the actual console, I'm guessing it has to do with my actual profile and not the Xbox one itself!

I am having the same issue. I tried playing Forza 3 and I get disconnected when the game loads. I reset my modem, cleared system cache, and redownloaded my profile, which took for freaking ever. Looks as though there may be an issue with the XBOX Live service
across the board, even though the status says everything is up and running.

Hi, and thanks for reaching out. My name is Miguel O., Sorry to hear you're experiencing this issue!

Please proceed to do a power cycle to fix the issue

1. Turn off your console by holding the Xbox button  on the front of the console for approximately 10 seconds. The console will turn off.

2. Turn your console back on by pressing the Xbox button  on the console or the Xbox button  on your controller.

If you don't see the green boot-up animation when the console restarts, repeat these steps. Make sure that you hold the power button until the console completely shuts down.

Important If your console is in Sleep mode, the above steps will shut the console off completely. Sleep mode, or the ability to turn on your console by saying "Xbox on," won't be enabled until you restart the console.

If your problem persists or the problem is fixed please let me know!

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