My Xbox Party doesn’t work, and no xbox given solutions work either.

Jamie Holm · Aug 31, 2023

When i start or join a party, it instantly puts me into game chat, and does not allow me to switch to party chat. I’ve tried every xbox given solution with no success. The only solution that’s worked for me is repetitively plugging and unplugging my headset into my controller, usually quite violently. Of course this solution will eventually break my controllers headphone jack, or whatever you call it. Even with this solution i’ve found, it does not always work, as sometimes i have to do it only a few times, and others i can keep trying with no luck. Looking to see if anyone has had this issue or any other solutions, that hopefully doesn’t involve buying a new controller and/or console. My headset seems to be working fine, and i’m not sure how the headset would affect not being able to press the button to put me back into party chat from game. Very much appreciated if anyone has any ideas.

:)

Tomm_A

Hello Jamie Holm

Greetings!

Thank you for posting in Microsoft Community.

Based on the description, you are unable to switch to party chat without disconnecting and connecting your headset to the Xbox wireless controller. Let us check and see on what we can do to help address your concern in a timely manner.

If you can't switch from in-game chat to party chat on your Xbox console, there may be a problem with either the Xbox service or your network connection. Try the following troubleshooting steps provided in the link below:

You can't switch to party chat on Xbox | Xbox Support

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,

Tomm_A

Hello,

We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).

Thank you for your understanding.

Respectfully,

William Perro

My Xbox x doesn’t work either

THE GAM3RK1NG

apparently on my other console it doesn’t work either. other accounts work on both xboxs but my main account doesn’t (i bought gamepass on it too).

ConnorMc00

Hello LindaCambi here is a link to help troubleshoot. If this doesn’t work the controller will either unfortunately sent in for repair or replaced.

https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

My Xbox Party doesn’t work, and no xbox given solutions work either.