My Xbox one x suddenly times out while trying to load any app, including settings....

Hello natron0zero,

Greetings!



Thank you for posting in Microsoft Community.

Based on the description, you are experiencing launching issue with any app on your Xbox One X console. Let us check and see on what we can do to help resolve your concern in a timely manner.

We would like to ask few questions to help us isolate the issue further.

1. When did the issue start?

2. Are you getting error message or error code?

3. Is this happening to specific app/ What specific application does this issue happen?

4. What about launching any games? Does the issue occur?

5. Has there been any changes with the device before this issue happen?

6. What troubleshooting steps have you done so far?

With regards to your other concern about Microsoft support, did you mean there is in an error when you use the 'contact us' option? For the meantime, you can use the steps below to reach our live support channel:

• Please use this link: Contact us | Xbox Support
  
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• If not, please select the country/region it is showing and select the correct one among the lists.
  
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• Select the "Contact Us" button
  
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For the meantime, you can try the troubleshooting steps provided on the link below:

• An app won't start on the Xbox console | Xbox Support
  

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Hello,



We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).











Thank you for your understanding.



Respectfully,

I think that this is the very same problem that I'm having with my KoA: Reckoning game that i've supposedly downloaded all of, but when I try to either load my saved game or start a new one it'll come up with a screen where it's loading and then it will
suddenly freeze while loading. It locks up my 360 at the same time.

My Xbox One X suddenly really zooms in. Not the magnifier issue, it's super zoomed in the corner of a screen at all times. Brand new xbox, tried resetting loads and just doesn't have any impact.

In addition, some TV's have a zoom option as well. So if what has already been mentioned does not work, perhaps check the TV Zoom settings.

I know my LG TV has Zoom options.

Dan

Yes like the current Xbox One X all Xbox series X games including the ones that support 4k or higher in the future should still work fine on a 1080p monitor or TV. it will just downscale based on the detected video settings but you will still benefit from
the additional features (faster load times etc).