My Xbox one wont let me add a account

Discus and support My Xbox one wont let me add a account in XBoX on Consoles to solve the problem; so my Xbox one wouldn't let me add a account and then i reset it then i went through the steps and when i came to add an account it just took 5 min to... Discussion in 'XBoX on Consoles' started by Reese beck, Mar 9, 2021.

  1. Reese beck
    Reese beck Guest

    My Xbox one wont let me add a account


    so my Xbox one wouldn't let me add a account and then i reset it then i went through the steps and when i came to add an account it just took 5 min to load then took me back to the home screen and acted like i did nothing and yes i reset the console and updated it it still didn't work and i unplugged it and it still did not work i have done everything i can

    :)
     
    Reese beck, Mar 9, 2021
    #1
  2. XBF Zineb F Win User

    My Xbox one wont let me add a account

    Hello there @Reese beck, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support. I am sorry to know about the console situation; However, I believe your console might need just a system refresh to perform the system update successfully. I would like you to go through the following steps to perform a quick power cycle.

    I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

    If you are still getting the same issue, I would like you please to kindly follow the instructions below to physically reset your console:

    - Turn off the console unplug all the cables then re-plug them back again.

    - Since the console is an all digital one, click on the "Bind" button, after 10 seconds click the home "X" button just once without letting go of the button. Throughout the whole process you will hear two beep sounds and end up with a troubleshooting page. On your screen. You will need to select the "Reset this Xbox" option and choose "Reset and keep my games and apps".

    Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

    In case all previously mentioned troubleshooting steps weren't helpful, the next solution would be to perform an offline system update. In the link below you will be directed to everything you need to know about the offline update and how to run it.

    The link: Perform an offline system update | Xbox Support

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!
  3. BillyBarnes1 Win User

    Error code

    Ok, I just removed my account now it wont let me add one back ffs.
  4. XBF Steven R Win User

    Xbox one wont let me add an account

    Hey there
    joshpecker
    ,

    We will be locking this thread due to it being revived by a new post. If the issue is ongoing, we recommend creating a new thread. We will be more than happy to answer any questions. Thank you and happy gaming!
  5. XBF Brad A Win User

    Xbox one wont let me add an account

    Hello Josh,

    Thanks for reaching out to the forums. We understand you are having issues adding an account. We recommend a

    soft factory reset
    . This will remove all profiles. There may be corruption causing the console to read all the profiles.

    Thanks,

    Brad
  6. CrzyMrSnow Win User

    Cant add account?

    it lets me sign in no problem on the app, but when I try to add the account to my xbox it wont let me and tells me to use the Microsoft account password
Thema:

My Xbox one wont let me add a account

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