My xbox one turns off

ThisRandomGuy73 · Jan 1, 2014

My xbox one keeps turning off a few seconds after I turn it on. I have turned it on before and set it up but I unplugged it for a trip. After that it won't work. I had this problem when I first bought it but I wiggled some wires and it turned on. The light
on the power brick is a solid orange. Can somebody help me.

:)

BANGUIZER94 · Jan 1, 2014

When I turn on my xbox one it turns off 1 second later

I turn on my xbox one so the logo xbox lights up but one second later my xbox one turns off so I can use my xbox one.

MortalLiability · Jan 1, 2014

Xbox shuts off when second Xbox is powered on

Hello. Just as the title says, I have my Xbox One X and my girlfriend has an original day one Xbox. When my Xbox is on and she turns her Xbox on it will shut my Xbox off even when playing games. Any idea why this would be happening? It just started recently. My
Xbox is set to turn on the tv but not have the tv turn it off. Hers is not set to turn on anything. For her controller to turn off my xbox should open a prompt for her to turn it off or turn off controller which isn’t happening.

sniffles x · Jan 1, 2014

Hey, give these two things a go and see if they help;

Step 1

Step 2

david callari

I think ( for my case) that it's not a problem of overheating because the console is free on four sides, the internal fans worked well both on the first console and on riconditioneted one. I think that
the probem is between 4K TV and XBOX One X

david callari

Hi Tomaz. I think that it’s the noise of the hard disk.when it starts make this noise start a short video of 4 K video chip and turn off. The issue EXISTS ONLY FOR THE 4K TV, I had try the console whit a normal TV and magicaly it works whitout problems

XBF Felixx P

Hi D4rkn3ss
Gh0st!

Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved.

If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further
assistance.

For those reading this thread, if the troubleshooting steps listed above didn't help resolve the issue,

please feel free to create a new thread asking for assistance.

Happy gaming!

Felix

Xbox forums support

DerVaddi

hi,

can you try to reset the power supply:

https://support.xbox.com/xbox-one/console/reset-power-supply-solution

when this didn't work, look at these page please:

https://support.xbox.com/xbox-one/console/console-turns-off-unexpectedly

{Parity}

Make sure all vents are free of dust and debris and the console is well ventilated. It could be overheating.

My xbox one turns off