My xbox one s stopped recognizing the 5g wifi

Hi and thanks for reaching Microsoft Xbox gamer's community.
My name is Josef.
I'm an Independent Advisor

Hope you're doing great today despite this Roberto

Just to confirm, your Xbox recognize any other 5Ghz network?
Or the console doesn’t recognize any other 5Ghz network?

Also, what console do you have
And what did you tried so far to fix this problem
In that way I can advise you different things or how to proceed

The problem has started this week my console is a series S and it's works on my neighbors 5G wifi

I have Xbox plugged into Ethernet on router and surface pro 3 on 5g WiFi in same room with Xbox and was still getting disconnections. No one else was using the WiFi and was still happening.

This sounds like an issue with the setup used to connect.

Are you connecting the Xbox via WiFi? If so, make sure your Router supports 5G wifi and you are actually connecting to the 5G wifi not the 2.4Ghz one. Usually you will find WiFi networks like MYWIFINETWORK and MYWIFINETWORK_PLUS or MYWIFINETWORK_5G. You
should connect to the "PLUS" or "5G" ones, because old 2.4GHz WiFi only supports up to 100Mbps.

If you are connecting over ethernet it can be a similar issue. You need a quality ethernet cable that supports the latests standard and velocity (I think it was called E.5 or something among those lines). Otherwise you will have a 100Mbps bottleneck.

Hope that helps!

This sounds like an issue with the setup used to connect.

Are you connecting the Xbox via WiFi? If so, make sure your Router supports 5G wifi and you are actually connecting to the 5G wifi not the 2.4Ghz one. Usually you will find WiFi networks like MYWIFINETWORK and MYWIFINETWORK_PLUS or MYWIFINETWORK_5G. You
should connect to the "PLUS" or "5G" ones, because old 2.4GHz WiFi only supports up to 100Mbps.

If you are connecting over ethernet it can be a similar issue. You need a quality ethernet cable that supports the latests standard and velocity (I think it was called E.5 or something among those lines). Otherwise you will have a 100Mbps bottleneck.

Hope that helps!

I have my pc,xbox one x,ps4 pro and shield to pro hooked to the D-Link TL-SG105 switch.All wired with Cat6 cables.Google router/modem only has 1 ethernet port.