My Xbox one s keeps logging me out of games.

Discus and support My Xbox one s keeps logging me out of games. in XBoX on Consoles to solve the problem; I am frequently logged out of games and it suggests i check my connection. Our internet is fine. I have powered the xbox off and unplugged it for a... Discussion in 'XBoX on Consoles' started by LornaPage, Oct 23, 2020.

  1. LornaPage
    LornaPage Guest

    My Xbox one s keeps logging me out of games.


    I am frequently logged out of games and it suggests i check my connection. Our internet is fine. I have powered the xbox off and unplugged it for a while but that doesnt fix the problem.

    This has been happening ever since the recent update.

    Any suggestions of anything else to try?

    Thank you.

    :)
     
    LornaPage, Oct 23, 2020
    #1
  2. M3tal Daz3 Win User

    My Xbox keeps logging me out

    Try removing the account from the console, doing a hard restart, hold the power button for 10 seconds while the system is on, and then re-adding the account
  3. XBF Leslie D Win User

    My Xbox keeps logging me out

    Hi Clint,

    Thanks for reaching out to us in the forums. I'm sorry to hear this is currently happening. I would like to clarify when it logs you out of your account does it also log you out of Xbox live?

    I would like for you to perform a network test, please do the following: System> Settings >
    Network > Network Settings > Test Multiplayer Connection. Do you get an error code? If so click this article

    "I get an error message when I run the 'Test multiplayer connection' on Xbox One"


    Also, let's get your network statistics; System> Settings >
    Network > Network Settings > Detailed network statistics.

    Here's a quick troubleshooting step I suggest is to clear the console's mac address.

    To clear the alternate MAC address(Network cache)on the Xbox One console follow these steps:

    • Go toSettings
    • Select Network > Network Settings
    • Select the Advanced Settings
    • Next choose the Alternate MAC Address
    • Select clear and restart
    Let us know how it goes.
  4. JhonSnow777 Win User

    My Xbox keeps logging me out

  5. SpyShadow Win User

    My Xbox keeps logging me out

    You don't happen to have your profile residing on another console or does someone else have access to it, if so and they sign in it will sign you out automatically and ask you to re sign in again.
  6. BlackStar4209 Win User

    Xbox One S Keeps Logging Out

    It's plugged directly into the wall and I tried that troubleshooting that was suggested and it said there was a problem with the results.
Thema:

My Xbox one s keeps logging me out of games.

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