My Xbox One S controller buttons do not work. What could be the problem?

Hello!

Hope you are well. I'll be glad to assist you.

I'm sorry you're experiencing these issues.

Please try the following steps:

1. Press and hold the Power button on the front of your Xbox until the console turns off.

2. Unplug the power cord from the back of your Xbox.

3. Wait a minute, and then plug the power cord back in.

4. Press the Power button on your Xbox to turn it back on.

5. Pair your controller and console again. If possible, please also try another USB cable.

I hope the information has been clear, I will be attentive to any questions you may have.

Best Regards.

My controller stop working too series x , factory controller . Last night working and today my samsung tv remote control my xbox and the xbox controller no longuer view by the xbox , i use another controller from my other xbox seris s , and this controller work but not the one work last night , i try the little button to match xbox with but nothing , the controller do no longuer view on my xbox series x , can control de series s but can't be view or connect to the series x anymore

What type of problem are you having with your controller?

MY CONTROLLER WON’T CONNECT TO MY CONSOLE OR PC -> it doesn't apply. the controller does connect to my pc

I CAN’T UPDATE MY CONTROLLER -> it doesn't apply. Xbox Accessories says it is up to date

MY CONTROLLER DOESN’T FUNCTION CORRECTLY -> somehow it doesn't. let's take this option

MY CONTROLLER WON’T POWER ON -> it doesn't apply. the controller does power on

SOME OR ALL OF THE BUTTONS ON MY CONTROLLER DON’T WORK AT ALL -> it doesn't apply. All buttons do work correctly

SOME OF THE BUTTONS ON MY CONTROLLER DON’T WORK AS EXPECTED -> it doesn't apply. All buttons do work as expected.

so:
Xbox One Wireless Controller Solution doesn't have an option for the "stops working" symptom

I'm using an Xbox one s if that's what you're wondering, I have nothing plugged into it besides my controller, I don't know how to verify if it's up to date, I held my Xbox power button for 10 seconds, those were the only things that I saw I could do, I didn't know I could do anything else

Its an Xbox One, not an Xbox One S. Correct, when I would try it with my controller and another controller, they would both turn on and seemed to be connected, but my pushing buttons didn't do anything. And no, I have not tried it on another console or
device. I will try that and see if it works! 😊