My xbox one model s is in slow motion and I don t know how to fix it please help me in the...

A friend done a 6 digit code to protect my acount by mistake and i don´t know how to change it

Can someone help me please... we don´t know how he did it... Thanks for the help

S

2511-2672

Hi, I'm , an Independent advisor and I can surely help you.

Don't worry we will work on this together. Let's try to troubleshoot.

Don't worry we will fix this together. Please make sure you can sign in all your profiles. Let's try to restore the console back to factory defaults but we will select keep my games and apps so it won't remove your games and progress.

Please follow the steps here:

- Press the Xbox button to open the guide.

- Select Settings

- Select System

- Select Console info & updates

- Select Reset console

- Select Keep Games and Apps

After this, you will have to sign in again with your email and password. Then please try it again. Thanks!

Hello, thank you for the reply.

I don´t really know what type of controller I use but I think it´s Xbox One wireless controller model 1708.

Tried everything and nothing consumes anything, i don´t know.

same problem to me, since the last days, it`s really pissed me off, I don`t know how often I tried to buy it and a few hours are gone for it! OMG

No one got Idea to fix the problem????

Please Microsoft fix it, thank you!

Oh and that you get me right I really mean quicksand not slow-motion. Quicksand cause you have to move slow like the game to success, if you don´t the game will strike lol