My Xbox One keeps getting stuck on green screen on start up.

Michael Dante · Jul 25, 2023

Why does my Xbox One keep getting stuck on green screen as it starts up after power off state? I have been facing this issue around a month after i bought the unit (second hand) about 6 months ago. My only solution is to always put the console on sleep mode AT ALL TIMES as to avoid it shutting down. But it's guaranteed that everytime the console is turned off (not sleep mode) i would have to do a troubleshoot and soft reset it, yes, every single time. I have tried every possible fixes i can find on the internet but nothing seems to work. I think this might be a hard drive problem since often times my console would rum extremely slow and freezes constantly, and yep, it's the ol' reset every time that happens too. I have probably have done 30 ish resets to the console so far. So yeah, if anyone can help me with this i would very much appreciate it, thanks.

:)

RageRiguez

It didnt work for me, my console is still stuck on the Xbox One start up green screen

Michael Dante

Hey there, thank you for the reply.

No i do not have an external hard drive plugged into the console, i have, however plugged an old one before in hopes of having more storage but the console would not detect said hard drive for game storage (it was only able to be used for media storage) even after i formatted the hard drive for the console, but it still did not work out. So i gave up and never tried used any external storage again since then. But even before i tried that, my green screen problem had already been going on so i don't think that was the problem.

OpticRJames

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

If you do have an external hard drive connected to the console. Please turn off your console then disconnect the external hard drive. Turn on the console without it and see if everything is working fine.

This can also happen if there is a corrupted external hard drive connected to the console. Let me know if it works.

XBF Leo G

Hello Preston,

Thanks for posting on the Xbox forums. We understand that your Xbox One is stuck on a green screen after you turn it on. A console that is stuck on the green screen during start up is usually an indication of an issue with a system update. We have a
support article that provides troubleshooting for an
Xbox One that's stuck on a green screen. Be sure to let us know the results
Preston!

AW Jadesniper

now I keep getting stuck on green logo screen after one whole day of playing.......

My Xbox One keeps getting stuck on green screen on start up.