My Xbox One just turned itself on

Hey there,

That's an interesting one, is this an original Xbox One model, or an Xbox One S model? If it's an original model, try unplugging the console from the power source and cleaning the power button with a soft try cloth to remove any fingerprints or debris.

If that doesn't help, make sure your console is plugged directly into a wall outlet and not a surge protector/power strip. The Xbox One console has a built in surge protector, so if it's connected to another one, it's very possible that there could be a
power issue going on. Aside from that, it's also possible the console is downloading updates in the background. Do you have the console set to Instant On mode or Energy Saving mode?

Let us know!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Hey there Jack!

When was the last time you cleaned your console? If it's been a while, go ahead and unplug it, then spray a soft, clean cloth with regular household cleaner. Wipe down the console and make sure there are no fingerprints over the front of your power button.
If your console still turns on, go ahead and put it in
energy-saver mode. Hopefully that does it but if it still happens, you'll want to try
factory resetting your console next.

Let us know how it goes!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines
and if you're a member of the Xbox Insider Program, check out the
Xbox Insider Program Forums for help with Insider
Program troubleshooting.

A few people have reported this. I would just unplug my power cord before I go to sleep.

It's also been happening to me. I say "xbox on" and everything turns on (tv/receiver) then the Xbox One turns itself off. repeating "xbox on" does nothing. trying to turn the X1 via the controller did nothing. had to press the button on the box itself
for it to boot up....which then turned off my tv and receiver. This has happened twice (just now and yesterday).

try to clean the front panel - power and eject areas with damp soft tissue, also make sure it is not close to things that can cause interference, like if console is next cell phone , house phone, audio receiver, etc, make sure it has some distance between
console and other electronics. Also maybe move console and see if the same thing happens. ,