My xbox one is incapable of restarting and resetting

Madhav Donakanti · Mar 12, 2023

So earlier i found out that the hard drive on my xbox got corrupted. i replaced it myself, partitioning and formatting everything correctly(i actually did this twice because i thought it might have been a mistake by me). when i start it i get the startup error 100, restarts and resets of any kind do not work. i tried the osu1 offline system update and even though it does the download and verification, it tries to restart i think right after the verification which causes it to break and then it just returns me to the original error page but this time with e101. my hard disk is not corrupted this time, i have checked. the factory reset file and osu2 through offline update dont even start with the update, it immediately goes 'something went wrong'. trust me ive tried everything including the instructions on the xbox support page. nothing works. i dont know what the issue is. unfortunately there isnt an authorized xbox repair store in my country so i was hoping for some advice from you guys. i believe mine is the original xbox one and the os version is : 22621.3446.

:)

Madhav Donakanti

but when i connected the hdd to my pc, it declared it completely healthy. Does a damaged cluster not show up when checking the health?

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Madhav, in those cases where the error E100, E101 etc appears, they are usually related to the HD, the system cannot be installed on the HD for some reason, usually it is a damaged cluster on your HD.

Unfortunately, Microsoft no longer has a paid repair service for this console model.

Georges C.

Hello again, it may be that for the Xbox it cannot install the operating system.

In this case, you will have to resort to a technical assistance that can help you.

xXxMr Gr1mmxXx

Upon connecting a wireless headset, all sounds do come through it.

But none at all come through the TV the xbox is connected to.

Puppy Fujo

If you have followed all the steps in the Startup Error Troubleshooter and nothing has worked then unfortunately
the only option left is a console repair. E106 indicates a hardware failure which is usually the hard drive. I'm sorry. If its covered under warranty still you can initiate the repair process from the devices page of your Microsoft account.

My xbox one is incapable of restarting and resetting