My xbox one has developed a fault whilst downloading a game, it is as if all the buttons on...

Thank you for the update and I apologize for the trouble. Can you try accessing the setting for you to reset the console?

Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

"Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps."

Hi. Have done all those things. It also does it without the controllers being plugged in so am at a complete loss. Assume a chip has failed

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

Kindly perform the steps below accordingly and then check if the same issue will occur:

​​​

"1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Unplug your console for 5 minutes.

3. Turn your console back on by pressing the Xbox button on the console"

It is not Microsoft's fault it's the developers are the ones you should be questioning. Yes the game is on Xbox but they aren't responsible for all the content.

@Bizarro - Don't. Just don't...

I really like the controller for the Xbox One, although 1 of my controllers has a really sticky A button that I don't like at all. Then again, I think that's my fault rather than a manufacturing fault of the controller.