My XBox One disks are showing blemishes and are no longer read by the console

MishekRB · Dec 3, 2017

My Call of Duty AW and Gta V are smeared in the disk media and are not being recognized by the console. I would like to know possible options to allow the exchange of these discs.

:)

Darkfung · Dec 3, 2017

Friends list empty = 360 only

Hi,

My friends are no longer showing on my Friends List on the 360 - but are ok on my Xbox One.

Been this way for months and I've cleared the cache and properly rebooted the console several times to no avail.

Can you advise?

At the Nozzle · Dec 3, 2017

Xbox one X no longer playing any disks

Hey Chrissimpson2k30,

If none of the disks are working and no power cycling or re-setting is working, it may be time to register your Xbox One for repairs. Sounds like something may no longer be working internally if no disks are being read. Here is a link on how to do so: Register (or Unregister) Your Xbox | Xbox Product Registration

Best,

Nozzle

pr1malg3ar · Dec 3, 2017

A lot of game retailers offer scratch protection warranties, if one was purchased I would consult with the retailer applicable for the games you received.

pr1malg3ar

A lot of game retailers offer scratch protection warranties, if one was purchased I would consult with the retailer applicable for the games you received.

MAEBACH32

they should be all digital downloads or at least give us that option to either buy the game disc copy or buy it $15 cheaper digitally! and another reason they should make them digital download (ac 3,X COM, etc.) eventually your 360 will not read the game
disk any longer no matter if you buy the cleaning kit or not! so in a way what good are those game disc if they can't no longer be read. I am one for DIGITAL DOWNLOAD. becuase my 360 can no longer read game discs. I'm on my 7th 360 console!. I can't play halo
4! becuase my console can't read it! and I refuse to buy a new 360 console ( which would be my 8th one) becuase the same problem will show it self!. so I'M ALL FOR DIGITAL DOWNLOAD. hopefully the 720 or what ever the new microsoft home console will be named,
will have digital download. and hopefully it won't cost us $400 or $500

Skyrider Y

That may sound strange, but if you "hold" the disk for 2 seconds while inserting on the console, the xbox will pull the disk with more strength, then let go of the disk and see if it will read. This happened with my old xbox one, it would only read disks
if i did this, don't know why.

C0D3 red

Feel free to friend me but I can no longer play disk games due to my Xbox not reading disks anymore. But I am a big time Minecraft player.

Chris21ce

if the disk is scratched sometimes it can stop reading the disk on other consoles and your console may be lucky enough to read it as for me I had a disk that was scratched and it didnt work on my friends console but worked on mine and I have the newer xbox
he has the older one so maybe the old xbox's are more sensitive hope I helped

My XBox One disks are showing blemishes and are no longer read by the console