My Xbox (microsoft account) from over 5 years ago has been locked and I am unable to verify it.

Discus and support My Xbox (microsoft account) from over 5 years ago has been locked and I am unable to verify it. in XBoX Accessibility to solve the problem; My Xbox account which I have not used for years has been locked and I no longer have access to the phone number to verify it. I have been trying to use... Discussion in 'XBoX Accessibility' started by James Irvine1, Jun 13, 2023.

  1. My Xbox (microsoft account) from over 5 years ago has been locked and I am unable to verify it.


    My Xbox account which I have not used for years has been locked and I no longer have access to the phone number to verify it. I have been trying to use the online verify form however as it was so long ago that the account was in use I am really struggling for the data. Is there any other way to verify it or even talk to a support rep? I'm really struggling with the thought of losing this account as it contains many memories, not to mention the money spent on it.

    :)
     
    James Irvine1, Jun 13, 2023
    #1
  2. EndlerPlayz Win User

    My Account is Locked (From Microsoft Services) and I Can't Recover It!

    I ain't locked from my account, but I am locked from Microsoft Services. I have to input a phone number and verify my account to unlock it, but when I try to unlock it a while later, it is locked again and I have to verify using a phone number again. (Basically
    I am in an infinite, and annoying loop...)
  3. PJ_Rage_Quit Win User

    Unable to log in

    Thank you for your quick reply! Unfortunately that did not work. I checked and all of my security information has been verified and I am still unable to access the sign in. I’ve used the sign in links from the Xbox website as well as the links to my Xbox profile provided by microsoft on my account. Every link I’ve used leads me to the support website
  4. Roy Holloway Win User

    How can I talk to someone from Microsoft customer service?

    Good morning, my name is I've had Windows a operating system for years. I have been going through a very frustrating problem

    with Microsoft for the past two years and now it has gotten worst. I have changed my email address approximately a year and a half ago due to

    my email being hacked. Since the change I have not been able to sign into my microsoft account in certain areas because I am asked to verify

    my account with the old email and an old phone number. To make matters worst over the weekend I downloaded Windows 11 and again to

    access certain areas I am asked to provide a password with the outdated email. I used the "Just answer" service over the weekend with no solution.

    I honestly don't understand why I am being forced to pay just to update my email and phone number with microsoft. Please give me some kind

    of proper solution. Thank you.
  5. xxR3d D3vilxx Win User

    WHY IS IT SO HARD PLEASE HELP CANT CHANGE EMAIL ADDRESS

    My account was set up in my parents microsoft account 7 years ago, now i have my own i can't change it to move over to Xbox One, the account has been moved but i am called by my mums name, also am told that i have to wait 30 days to change it and my mum
    can't let up her own account on xbox one because i have hers. Please help!
  6. RUBENSJUNIOR21 Win User

    Hello. what do you expect from this weekend's gears of wars 5 beta? I expect a breakthrough and changes with respect to 4

    I am expecting maximum for gears of war 5, because it is a unique weight of microsoft that has been improving over the years.
Thema:

My Xbox (microsoft account) from over 5 years ago has been locked and I am unable to verify it.

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