My Xbox live rewards VIP ranking is incorrect.

Hello MisshapenRock,

From our FAQ:

—Will my Star Rank change from year to year?

In September 2015, a year after we first launched MyVIP, we re-evaluated the program and made adjustments where necessary. In order to respond to our growing membership numbers and expanded regions, we adjusted the levels of MyVIP to better focus on offering
additional monthly missions and other ways to earn for more members around the globe.

Based on community feedback from our members, there was some confusion about when and how MyVIP would be recalibrated on a yearly basis. In order to simplify and streamline the process, and to let you know exactly how much time you have to build your rank,
moving forward we will recalibrate your Star Rank progress based on the calendar year. That means you currently have until December 31, 2016 to boost your starting 2017 MyVIP Star Rank, which will be based on your overall spend between September 1, 2015 to
December 31, 2016. You can see your current projected Star Rank for 2017 on MyRewards.

In the future, we will consistently recalibrate your MyVIP Star Rank based on your calendar year spend from January 1 to December 31. We are also focused on adding even more ways to Reward our most loyal VIP members with additional special offers and VIP
Exclusives events. Check out MyMissions for all of the most current ways to earn!

This is why your progress was set to default. However, we have some additional information that we will send to you via Private Message. You can see read messages by clicking your avatar in the top right of this page, and selecting messages from the drop
down menu.

" What are VIP Exclusives?

A. VIP Exclusives are special offers and rewards that are part of the Xbox LIVE Rewards program. To be eligible, all you have to do is become an Xbox LIVE Rewards Gold member and stay active on Xbox LIVE."

You need to spend $1200 before the next reset to reach level 4.

Yes, if you don't spend that amount (or the amount needed for level 3), you can drop to a lower level.

Hello JB One Kenobi,

I can confirm Smwutches response. If you spend $1200 this year, you will be promoted up a rank. However, if you spend less than $900 this year, you will go down a rank, based on current MyVIP requirements. For example, if you only spend $700 this year, if
MyVIP star requirements remain the same next year, you will be placed at the two star level after the yearly recalibration. We'll let our web team know that an example may be helpful in that FAQ entry. Thanks for the feedback!

Hello Sfreak Daniel,

Just to let you know an Xbox Live Rewards Topics/Post should be posted in

Xbox Rewards Support section of Forums. When you have VIP it means you have been selected as a VIP and now have unlocked a VIP Exclusive and it's shown under VIP Rewards on the My Reward Page.