My xbox live email is correct

Hello A Trump Dump,

Apologies for the inconvenience. We are investigating why this is occurring with our platform team. We'll update you here once we are provided with more information.

Anything yet?

Hello A Trump Dump,

Apologies for the inconvenience. We are investigating why this is occurring with our platform team. We'll update you here once we are provided with more information.

Hello PeurMammifere29,

We responded to your post at (http://forums.xbox.com/en-US/thread/bd69ab36-0ba8-4f96-9ad7-6acf4fc81cb1).

MyVip is calculated at the end of the month and deposited around the 15th of the following month so it is too early to see the deposit from our December purchases. Regarding MyVip, as of January 1st, 2017 the progress was reset to 0, that means you keep
the last star level you completed (which sounds like 3 stars based on your post) and the purchase progress is reset. All purchases then made from January 1 to December 31, 2017 will determine your 2018 level etc...

A staff member will have to investigate and respond to the email issue you said you received. They work Monday - Friday from 9am to 5pm PST and typically take 1-2 business days to reply. They do not work weekends and typically respond oldest to newest.

Hello JediMaster119,

I see that we have raised a yellow notification on your account because our system is reporting that you are not receiving emails. Can you roughly recall when you last received an email from our program, and confirm that you would like to receive these messages?
This notification does not adversely affect your Rewarding, but is just a little heads up that you may not be receiving messages from us.