My Xbox live account was hacked and charged

Curious_82 · Nov 4, 2021

Hello eveyone,

My xbox account was hacked by someone who username and phone number I have because they tried to steal my account. When I called microsoft I got no help. But I'd like to know who can I talk to for getting their accounts banned or them punished for what they did?

:)

Christopher Revoredo

Hi there Curious welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. I'm sorry to hear about the terrible situation you are going through. The only way to report players is via the tools on your console as outlined on the Enforcement site. https://enforcement.xbox.com

Also, the best way to speak to Xbox or Microsoft is from the official support pages!

KOMJAT1

As for anyone trying to add a credit card to an xbox live account I would strongly recommend you have second thoughts...You will only be sorry when someone hacks your account charges $150 worth of nonsense to your bank account and xbox live says, "were sorry!"
Dont do it!

Spazpol

my xbox one was hacked,a few weeks back, and 50 gb stolen from my internet allowance... cost me money.. and too top that off the xbox just came on by itself.. not me.. !!!!…

what gives theses **** the right too hack into your machine.. and now remotely control it,..

where is my protection?

peter

If someone is on your network with a profile authorized on the console the xbox app will allow for remote streaming. However the account would have to be already on the console and the connecting device on the same network. Are you living on a school
campus or similar?

If you were hacked and fraudulent charges made against your account, you should contact microsoft support if the charges were made with pre paid funds, or with the bank that's card was used to make fraudulent purchases.

DEVILSEX6969Qc

player hack my xbox live account players name on xbox live is [Mod removed] plz try to ban this players

send a message before hack my account say:i hack your account u offline wow the security on xbox live is no good i repport this players and it me have no account

[Mod edit: Please do not call out other Gamertags]

BTOWNEXPRESS

I just had to suspend my service.

My account was hacked into, and they charged a ton of points to my account and shipped them off..

My Xbox live account was hacked and charged