My Xbox Live account randomly got deleted

Vyphon · Feb 17, 2021

Title says it all, I tried logging in one day but my account had completely been erased from existence and it told me to create a new one, I think it may have been a bug because I tried linking my Xbox Live account to my Discord but I'm not sure, it's very frustrating. My previous account's name was but now that I created a new one it's 8860, any help would be greatly appreciated, I contacted Discord regarding this but I was not able to contact Xbox Support.

:)

RainingRoses

Hello,

How do you know for sure that your Microsoft account was deleted? It might be worth asking friends if they can still see your profile on their friends list or try searching up your old gamertag.

As of August 2019, accounts that have been inactive for at least two years will be deleted, so if your account hasn’t been in use since August 2017, or at least two years ago, this may be why.

Unfortunately, there is no way to recover an account once it has been deleted.

https://windowsreport.com/microsoft-delete-inactive-xbox-accounts/

Aside from this, happy gaming!

AkinMocha37536

I appreciate the response... but this will not help my cause.

I already tried resetting my password, which created this randomly generated "" account to appear. THIS I think was the start to my problem.

The guy I was on with when I called tech support already had me delete my profile only and re downloading it. THIS is where the issue lies. The xbox live server now recognizes the randomly generated "" as my gamertag instead of my MngrouNdassault
account. Although not supposed to be...my email address has two xbox live gamertags on it now. It defaults to the "AkinMoacha37536" account whenever I enter my email and password, both on my console AND xbox.com

timothy clausen

i have my xbox account but i made my epic account with my xbox live account but when it got hacked they deleted my xbox account of epic so i cant login and epic doesnt care

FragzoiD

Getting the error code 8015407 while trying to redownload my account it randomly deleted last night when i turned off my xbox.... what is this...

Lumie Helps

Hi there Portocala Y.

I am Lumie and I would love to assist you today.

I am so sorry you are having issues with a compromised account. Please keep in mind, this is a user forum, we are not Microsoft.

Please, please, in the future, never ever ignore security alerts. They are essential to keep in mind when using your account.

The first idea to find your email is to directly log into your account with your phone number.

You can find your username using this recovery tool: [https://account.live.com/username/recover] by inputting related data.

If this does not work, you can try to look for email receipts on alternative accounts or find accounts you made be logged into on different services.

Once you have found the new alias, you can recover the account using the Account Recovery Form: https://account.live.com/acsr]

Make sure to complete it in an area you would usually access your account from. It is important to be consistent with this form, you can complete the form twice a day everyday until your regain access to your account. Repeating this will increase your odds of recovery.

Here are more tips to follow with the form: [https://support.microsoft.com/account-billing/b19c02d1-a782-dee6-93c3-dc8113b20c42]

I hope this helps!

Let me know if I can be of any further assistance. -Lumie

My Xbox Live account randomly got deleted