My xbox keeps kicking me out of my game and pops up a message saying “you’re already...

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

You may need to change your password to ensure that no one is using your account. Please sign in to https://account.microsoft.com/security to do so.

Once done, perform a powercycle on your console and then try playing the game again.

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

After forwarding 1200 I still get kicked out of destiny multiplayer games, but the little notification that use to come up and say my nat is strict doesn't pop up anymore. After I get kicked it says there was a networking issue.

Same here. It keeps saying loading and then it just kicks me out. I keep getting a message about download karkland even though I already have. BF3 has gone to s***.

I’ve already done all those rn I’m trying to play apex and the error message says “Connection to server timed out” I tried other games and it basically js does the same thing. It freezes me in game then kicks me out to the game menu, and it isn’t my WiFi I’m at 20 ping idk why it keeps doing it. But thanks for the help Anyways.

Hey Sammi,

Are you able to connect to Xbox LIVE, but are getting slow performance or lag when playing games on Xbox LIVE?

If so, answer a few questions and we’ll try a number of solutions to remedy this problem.

Important Before you get started, check the Xbox LIVE service status for up-to-date information about any service outages or alerts.

Check your overall bandwidth and connection speed

Verify the speed of your Internet connection. To verify the speed of your Internet connection, visit one of the following websites:

Speedtest.net http://www.speedtest.net/

Speakeasy Speedtest
www.speakeasy.net/speedtest

CNET Bandwidth Meter Online Speedtest reviews.cnet.com/internet-speed-test

Bandwidthplace Speedtest http://bandwidthplace.com/

Write down the following information from your speed test results:

Download speed

Upload speed

Ping

Note Having this information handy will make the discussion easier if you have to contact your ISP later.

Compare your speed test results to the minimum requirements listed below. We recommend the following speeds as minimum requirements for the best connection experience:

Online gaming SD video streaming HD video streaming

Download speed

3 megabits

per second

1 megabit

per second

3.5 megabits

per second

Upload speed

0.5 megabits

per second

N/A N/A

Ping

Less than

150 milliseconds

Less than

150 milliseconds

Less than

150 milliseconds

Please keep in mind that these are the minimum requirements in order for a game or app to have a “Certified” experience. The higher your connection speed, the better your experience will be.

Here is a link to help you if you have more questions:


support.xbox.com/.../slow-performance-solution