My Xbox keeps disconnecting from the internet and I don't know why.

Hi Quinn, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

The controller is not connecting via a wireless connection or a USB cable, on your Console and Computer, is that correct?

Have you tried to use another USB Cable?

Please, reset your controller pairing.

To unpair it, press and hold the pair button on top of the controller for a few seconds until it vibrates twice.

Then, pair it again.

Turn on your controller by pressing and holding the Xbox button.

Press and release the Pair button on the Xbox.

Within 20 seconds, press and hold the controller’s Pair button a circular button on top of the controller as you hold it in your hands) until the controller's Xbox button flashes a few times.

That means it's searching for a console.

The Xbox button stays lit once it's connected.

If this also does not work, you controller might be damaged.

I'm going to comment even though I don't know for sure....... why not just disconnect from your internet and try it at home?

I know why my internet keeps disconnecting. What im saying is my controller disconnects when i lose connection. It will reconnect but on rare occasions it will not turn back on. Dont worry about the wifi part. All I need to know is if the controllers are
supposed to drop conneection and then reconnect when the xbox all of a sudden loses internet connection. I dont lose control of the wifi.

My console keeps disconnecting from my internet and messing up my internet

Hi i would like to know why my xbox one s disconnects from the internet by it self is there anyway to fix this?

try restart your wifi or try to restart your xbox