My Xbox keeps disconnecting from my wifi at night

Discus and support My Xbox keeps disconnecting from my wifi at night in XBoX on Consoles to solve the problem; For the last few days after 11:30ish my Xbox keeps disconnecting from my wifi for 30 seconds or so when I’m in games, so I get kicked out from games... Discussion in 'XBoX on Consoles' started by MwenyeNguvu, Nov 25, 2023.

  1. MwenyeNguvu
    MwenyeNguvu Guest

    My Xbox keeps disconnecting from my wifi at night


    For the last few days after 11:30ish my Xbox keeps disconnecting from my wifi for 30 seconds or so when I’m in games, so I get kicked out from games and parties I’m in. I basically play only fortnite and eafc and my game will freeze and then I’ll get sent back to the lobby or ultimate team menu. In fortnite it says network connection lost and in eafc I don’t lose connection to the servers it says EA servers cant process my request and I get sent to the UT menu. I’ve tried clearing my alternate mac adresss and hard resetting my console. What do I do?

    :)
     
    MwenyeNguvu, Nov 25, 2023
    #1
  2. Jose Martinez_22 Win User

    My Xbox keeps disconnecting from my wifi at night

    Hello again MwenyeNguvu,

    It is possible that it has a hardware problem due to the time of use. If you have the possibility of purchasing a new, more updated console, you can do so, but if you want to keep your current console, you can send it for repair at a technical service without problems.

    In any case, to rule out possible problems, try contacting your ISP to see what they tell you.

    Greetings,
    Jose.
  3. MwenyeNguvu Win User

    My Xbox keeps disconnecting from my wifi at night

    So I was playing today and I realized it’s not just at that time. After I play for like 2-3 hours that’s when I start to get disconnected. It only happens when I’m in games not during the menu as well. I’ve had this Xbox one for 7 years maybe it’s time for a new one?
  4. Jose Martinez_22 Win User

    My Xbox keeps disconnecting from my wifi at night

    Hi MwenyeNguvu, my name is Jose and it is my pleasure to help you.

    I understand that you are experiencing issues where your console disconnects from your wireless network at a specific time. The Xbox does not have a specific setting to disconnect at certain times outside of being restricted in family settings. Have you tried checking if your router has some kind of auto restart option? Most home routers, modems, and gateways have options to reboot at a time that can be configured by the user or manufacturer. Additionally, you may want to connect your console using an Ethernet cable to your network device instead of using a wireless connection.

    Note: If you lose other connections, check your router settings, as it appears a specific time has been set. Even if it's just the console, check the router settings for that device.

    Information source (Credits): https://answers.microsoft.com/thread/81c07d4f-70d4-429f-bc48-bbda405212f7

    In that link, you can see that a user was presenting a problem similar to yours and several users in the community helped with a solution, so you can go to that page to get a little more information.

    I hope this information has helped you in some way, let me know if you need more help.

    Greetings,
    Jose.
  5. JFKsRifleTrifle Win User

    My Xbox keeps disconnecting from my wifi

    My Xbox is now working perfectly thank you so much
  6. XBF Ruben D Win User

    My Xbox keeps disconnecting from my wifi

    Hello
    JFKsRifleTrifle
    ,

    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
    For those reading this thread and if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.



    Thank you again and have a great day!
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My Xbox keeps disconnecting from my wifi at night

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