My XBOX isn’t letting play any games

If my Xbox isn’t connected to the wifi will I need a game pass to play the game?

I prefer Xbox because my pc isn’t good enough to play the latest games.

Hello, The Xbox One isn’t capable of playing xbox 360 games because of the updated software that Microsoft created. Just Dance 2018 was filed for the xbox 360 software. Please Let Me Know If This Helped.

Regards,

Hello @E4JM, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

Another thing you should troubleshoot is your persistent storage by selecting Profile & system > Settings > Devices & connections, and then selecting either Blu-ray and then select Persistent storage to clear it.

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox:

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

Thank you for the step by step I am currently on the step after reset and I am checking if the game loads up

UPDATE: it currently is running into the same bug where it is taking a long time to start up the game and is not starting up.

Just had a thought could the fact that the games are on an external hard drive be the problem even though they've been working fine on the hard drive before.