My xbox isn't deleting games or loading specifically minecraft.

Hi great fix taking it offline! (this may have been posted before) One thing to note is if Minecraft is failing to load levels after this crash i have fixed it a few times now by:

Exiting Minecraft

deleting the local save

deleting Minecreaft

re-installing Minecraft

the loading it up and pulling the cloud saves back in!

(for some reason on my console deleting either the Minecraft game file or the save was not enough i had to delete them both)

sorry if this is a repost!

I had the same error today trying to load Minecraft on Xbox One S. I've had a lot of load and sync issues in the last couple months specifically with Minecraft and it seems to be getting worse.

Clearing the cache on the Xbox 360 does NOT delete any game saves.

It only deletes temporary files and game updates on the xbox. The next time you load a game, it will download the latest game update for that specific game. It often gets rid of problems and can make the Xbox run smoother.

Honestly i dont know what to do but get on a call with Microsoft but um pretty sure that its not because i have an out dated xbox i highly doubt it but i bet if i did get the new xbox this wouldt be happening 😂🤣

Hey there deontecalhoun,

Thanks for reaching out to the Forums for advice on how to deal with this issue. I can totally understand how this could be pretty perplexing. If the steps previously posted haven't helped resolve the issue, I suggest trying a soft

factory reset ( the one that keeps your games and apps) a shot.

When you get the chance, give that a try and let us know if that helped.

Thanks for reading!