my xbox is very slow and unresponsive

To 35th · Jul 6, 2022

my xbox one s is not very usable at the moment as it will take forever to start up or it just wont start up, but if it does it is the same case with signing in, i have gotten errors and had my xbox crash while trying signing in but if i do sign in it is very slow, unresponsive and basically unusable. this just happened randomly and i have tried a normal restart, hard resetting and unplugging the power cord for 5 minutes, resetting router, a complete reset and i dont know what to do anymore. i just wanted some help with this and i would really appreciate it.

:)

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today buddy

In case you didn't try it, could be nice perform an offline update for your console. In that way Xbox system will be installed from scratch.
For this you need a USB and PC to format it and transfer files provided in the link below (with steps):

https://support.xbox.com/en-US/help/hardware-ne...

If even after that the issue persists, the next step will be request a repair for your console.
Due to probably some internal component is not working properly :c

If you have further questions feel free to ask, greetings from another Microsoft user

To 35th

okay thank you very much, i will try this now

JosefLBohorquez

You're welcome!

Hope that fixes the issue

Chris k. Knight

My Xbox home screen in unresponsive. System really slow. Can't see if there is an update or what. Going to hard reset.

PrimoFuSion

RIP decent Xbox forums. At least my 360 console is still going strong, albeit with an extremely slow and unresponsive user interface.

my xbox is very slow and unresponsive