My Xbox is stopping all network connections on both of my internets (Virgin Media and...

Discus and support My Xbox is stopping all network connections on both of my internets (Virgin Media and... in XBoX on Consoles to solve the problem; When ever I start downloading a game or if its connected to a power outlet I want to watch tv while waiting but what happens is the internet stops... Discussion in 'XBoX on Consoles' started by vercity3967, Oct 23, 2023.

  1. vercity3967
    vercity3967 Guest

    My Xbox is stopping all network connections on both of my internets (Virgin Media and...


    When ever I start downloading a game or if its connected to a power outlet I want to watch tv while waiting but what happens is the internet stops working for the tv and if I connect it to a different network it still doesn't work and when I unplug the xbox from the outlet the internet starts working again instantaneously and sometimes my phones internet stops working as well. Please can anyone help me its been happening since June when I bought the xbox i always have to start downloads at night and its very inconvenient. Can anyone help me.

    :)
     
    vercity3967, Oct 23, 2023
    #1
  2. vercity3967 Win User

    My Xbox is stopping all network connections on both of my internets (Virgin Media and Hyperoptic).

    No sorry I can’t test ethernet is there any other way
  3. vercity3967 Win User

    My Xbox is stopping all network connections on both of my internets (Virgin Media and Hyperoptic).

    I don’t use Ethernet I use wireless and yes it causes both networks to stop but the internet works only on the Xbox
  4. kyle_m4496 Win User

    My Xbox is stopping all network connections on both of my internets (Virgin Media and Hyperoptic).

    Are you able to test an ethernet connection instead? This problem may be caused by wireless interference.

    Thanks,
    Kyle
  5. vercity3967 Win User

    My Xbox is stopping all network connections on both of my internets (Virgin Media and Hyperoptic).

    Thanks for your reply but that did not work. I also don’t use Ethernet.
  6. kyle_m4496 Win User

    My Xbox is stopping all network connections on both of my internets (Virgin Media and Hyperoptic).

    Hi. My name is Kyle and I'm an independent advisor.

    Does the Xbox cause both networks to stop working, regardless of which one the console is connected to?

    Is your Xbox connected with WiFi, or ethernet?
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My Xbox is stopping all network connections on both of my internets (Virgin Media and...

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