my xbox has a bsod

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Ezroo, try to follow this procedures below.

Bind Eject Xbox One

Turn off the console and unplug the power cord to ensure that the console is completely turned off.

Wait 30 seconds and plug the power cord back in.

Hold down the BIND (located at the bottom front of the console) and EJECT (located on the front of the console) and press the Xbox button on the console.

NOTE: Bind is the pairing button of the control.

Continue by pressing the BIND and EJECT buttons for 10 to 15 seconds.

Listen to the two tones of "activation", with a few seconds of difference between them.

Release the BIND and EJECT buttons after the second activation tone.

If your console is the Xbox One S All-Digital Edition, it doesn't have the EJECT button. You can turn on Xbox Startup Troubleshooting on this console by keeping only the BIND button and then pressing the Xbox button.

When you're on the recovery screen, choose the "Reset while keeping games and Apps" option.

OBS:

-You need to know the email and passwords of your accounts when performing this reset.

-No data or game save will be lost doing this, everything is done in backup to the cloud servers.

If it does not return to normal after this procedure, proceed with an offline update.

Perform an offline system update

https://support.xbox.com/en-us/help/hardware-ne...

I know what a BSOD is thanks...And how am I to screenshot when it crashes my pc? its a BSOD not a simple error. Im not going to force my pc into another one thanks. It is not a hardware fault as it only happens when I try to download something from the xbox app, nothing else causes a BSOD. Im very sure my hardware is fine, I know my pc. Its on the Xbox side.

Hi Juan. My name is Kyle and I'm an independent advisor.

What stop code is displayed on the BSOD? This will help identify the issue. Provide a photo of the BSOD if possible.

Thanks,
Kyle

Same issue here, it started when using Norton to scan Xbox Game Pass folders would cause a BSOD, now just launching some Game Pass games will cause BSODs.

After dealing with my Son's BSOD issues on his PC all week, I think that Xbox is doing quite well.