My Xbox gift card Is damaged and I can't read the code

I can't redeem my code on my Xbox gift card it's damage

I can't read my Xbox gift card code because it's damaged and when I try to call Microsoft it just takes me to a virtual assistant that I can't do anything with

Where did you buy it from? Can you return it to them to get a replacement, assuming it was damaged before arrival to you of course?

Damaged gift card how do I get a new code

I missed some number of my Xbox gift card.

How do I proof of purchase, the serial number and a picture of damaged code on Xbox gift card?

Hello Alexander M, my name is Oskayra and I will be happy to help you.

I tell you in advance so that there are no misunderstandings, this is a public forum for user-to-user support. We are users who help other users. We do not work for Microsoft, nor Xbox.

Unfortunately, it's unlikely that you'll be able to redeem a Fortnite gift card without the first two digits. These digits are the card's security code, and are necessary to verify that the card is legitimate.

However, there are some things you can try.

Try ordering a duplicate gift card. If the card was purchased at a retail store, you may be able to order a duplicate. To do this, you will need the purchase receipt.

Contact Fortnite support. Fortnite support can help you redeem the gift card if you can provide them with enough information. To do this, you will need the card security code, the email address associated with your Fortnite account, and other information that can help you verify your identity.

If you can't get a duplicate gift card or if Fortnite support can't help you, you may have to forfeit the balance on the card.

Here are some tips to help you avoid this problem in the future:

Save the receipt of the gift card purchase. This will help you get a duplicate card if you lose or damage it.

Avoid writing on the gift card. If you need to write on the card, use a pencil or marker that can be easily erased.

Take a photo of the gift card. This will help you recover the security code if the card is lost or damaged.

I'm sorry for what you're going through, I hope you understand.

Merry christmas.

Sincerely,
Oskayra.