My Xbox Gamepass Ultimate that I got from the Microsoft Rewards Store won't redeem.

Hello, I'm Felipe and I'm an independent Community Advisor, and I'll do my best to help you.

Unfortunately, Microsoft Rewards may not always offer the exact reward option you are looking for at a given time, and sometimes there are limited-time offers or changes to the available rewards.

However, there are a few things you can try to get one month of Gamepass Ultimate:

Check back regularly: Microsoft Rewards often update their rewards, so it's possible that a one-month Gamepass Ultimate option may become available at a later time.

Check different regions: Some rewards may not be available in certain regions or countries, so you can try changing your region in Microsoft Rewards to see if there are any different options available.

Redeem for a different reward: If you need a Gamepass Ultimate subscription right away, you can redeem your Microsoft Rewards points for a different reward, such as Xbox gift cards, which you can use to purchase a one-month Gamepass Ultimate subscription directly from the Xbox store.

I hope this helps, and good luck with your Microsoft Rewards redemption!

Hello @Sinnm!

With issues like these, you will need to contact our live support for them to check your subscription.


Contact us | Xbox Support.

You can always use the microsoft rewards app. You can save up your points to redeem for xbox live or gamepass.

1 month of xbox live gold is 8,500 points.

1 month of gamepass ultimate is on sale for 8,400 points.

I got my codes from like the free discord gamepass ultimate codes, and I did it on the redeem site, the one you mentioned above.

It won't matter, anyone outside of Microsoft will just be selling you a code to redeem in the Xbox store so ultimately all digital purchases are through MS.