my xbox game pass was paid automaticaly, and I lost the money and the signature.

James BensonGreen · Jan 4, 2018

My money it's in the 'pendent' status, but I can't get him back, it was paid the mensality of the Game Pass, and stays like it was not paid... I canceled my signature, but the money still not back.

:)

EspecialistaD · Jan 4, 2018

Xbox Game Pass Paid - But is Pending on Xbox !

I'm having a trouble with my Xbox Game Pass the signature was paid at

the day 16 of this month and the money was taken from my credit card,

but when i tried to see my games on the Game Pass Catalog / List the

games didn't appear and I'm automatic transferred to the game pass join

screen to buy the signature, and i checked my transactions on my Xbox

Account and the game pass transaction of this month is appearing pending

but It was paid !

spinava holka · Jan 4, 2018

Game pass activation

Good morning, I ordered Game Pass in my account yesterday. I have it on my account, but I cant find any actualization on my Xbox 360 and I didnt received any redeem code. I tried find Super Lucky´s tale in Microsoft store on my computer and automaticaly
paid 558,- Czech crovns, but this gam should be free for membership Game pass. Now I don´t have Game Pass, games, even money. Can somebody help me, please?

Ishan8123 · Jan 4, 2018

Since this is a billing and refund related issue, you will need to contact Xbox Support directly here-
Contact Us | Xbox Support .

Based on your situation they may be able help you

Ishan8123

Since this is a billing and refund related issue, you will need to contact Xbox Support directly here-
http://support.xbox.com/contact-us .

Based on your situation they may be able help you

Ninadarkness

Microsoft

Your never gift me money Is my money I paid for that...

I need my money to buy a game, come back my 10

my ID

I lost my $10 USD easy for your!

khalid AL-Hameiri

OK I want to know how to I can get to all my lost money that I paid because I paid and canceled by mistake Xbox gamepass which costs 10$

The Billy Zane

According to IGN lost relic DLC is not part of the pass, WTF! I was okay with this game at first but felt short changed by the utter lack of maps, now the this set of maps aren't even included in the VIP Pass. I have no issue paying for quality, but I don't
feel like the DLC offered so far is equal to the amount paid for the pass. The lack of maps has made me stop playing and I am not about to drop even more money for new maps. Guess I take the $10 bucks from gamestop to recoup some of my money.

Nursemorph

i got a new Xbox and logged in but some of my games are not there like minecraft and more i went to install them but they cost money or game-pass and i did not get my money back from stuff i bought in those missing games

That sounds to me like you installed and played the game through Game Pass, then got your new Xbox but no longer have Game Pass? Game Pass games can only be played when you have Game Pass...and any DLC etc that you purchase for that game will be lost as you no longer have access to the game.

Stopping your Game Pass subscription does not mean that you will be refunded the money you spend on DLC components

my xbox game pass was paid automaticaly, and I lost the money and the signature.