My xbox game is listed in my orders list on my x box, but I can't find it in my library so...

Discus and support My xbox game is listed in my orders list on my x box, but I can't find it in my library so... in XBoX Games and Apps to solve the problem; Hi, I just bought a game, and I saw it on my x box orders list under payment and billing on my account settings. Nonetheless It isnt in my games... Discussion in 'XBoX Games and Apps' started by Theodor Hutter, Mar 12, 2023.

  1. Theodor Hutter
    Theodor Hutter Guest

    My xbox game is listed in my orders list on my x box, but I can't find it in my library so...


    Hi, I just bought a game, and I saw it on my x box orders list under payment and billing on my account settings. Nonetheless It isnt in my games library anywhere. I spent almost an hour repeatedly checking, but I can't find the download option. How long does it take until I have the option to download the game, or how do I do it? Do I need to refund it! Im just trying to start playing and want to refund in time, in case the order didn't go through.

    Thanks!

    :)
     
    Theodor Hutter, Mar 12, 2023
    #1
  2. Georges C. Win User

    My xbox game is listed in my orders list on my x box, but I can't find it in my library so that I can download it.

    No worries, and thanks for the feedback.
  3. Theodor Hutter Win User

    My xbox game is listed in my orders list on my x box, but I can't find it in my library so that I can download it.

    Oh, I forgot to specify that! I bought it on the microsoft store, for my x box series x, and I want to download it onto my x box.
  4. Georges C. Win User

    My xbox game is listed in my orders list on my x box, but I can't find it in my library so that I can download it.

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Theodor, click on the link below and log in with the account that bought the game and check your purchase history, the purchase of the game needs to be complete for it to appear in your account.

    Purchase History

    https://account.microsoft.com/billing/orders

    If the purchase appears as pending, you will have to wait until the purchase status changes.
  5. Georges C. Win User

    My xbox game is listed in my orders list on my x box, but I can't find it in my library so that I can download it.

    Hello again, if it is marked as complete, click on the game and another page should open in your browser and then click on install.

    Note: Make sure the game version you purchased is for your PC-only console
  6. Theodor Hutter Win User

    My xbox game is listed in my orders list on my x box, but I can't find it in my library so that I can download it.

    Hi,

    Thanks for you quick reply. I checked that, but the weird thing is, the purchase is marked as 'completed'. Shouldn't that mean I should be able to download it from my library!?

    Thanks again.
Thema:

My xbox game is listed in my orders list on my x box, but I can't find it in my library so...

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